1. Why We Require a Deposit

Every item at Craft Canvas Clothing is handcrafted and made entirely to your specifications. Because we invest significant time and materials before your order is complete, we require a 50% deposit to secure your order and begin production.

2. Deposit Amount & Payment Schedule

• 50% of the total order value is due at the time of order confirmation.
• The remaining 50% balance is due before your order is dispatched.
• A deposit invoice will be sent to your email within 24 hours of placing your order.
• Production begins only once the deposit payment has been received and cleared.

We accept payment by credit and debit card (Visa, MasterCard, American Express). A secure payment link will be provided with your invoice.

3. Non-Refundable Nature of the Deposit

Because each piece is custom-made exclusively for you, the deposit is non-refundable once production has commenced. Your deposit is forfeited if:

• You cancel the order after production has begun.
• You fail to pay the remaining balance within 14 calendar days of being notified that your order is complete.
• The order cannot proceed due to inaccurate or incomplete information provided by you.

4. Cancellation Before Production Starts

If you cancel before production has started (typically within 48 hours of deposit payment), you will receive a full refund of your deposit, minus any card processing fees. Please contact us immediately if you need to cancel.

5. Order Changes After Deposit

Significant changes after the deposit is paid (e.g., dimensions, fabric, design) may result in an adjusted total price. We will notify you of any additional charges before proceeding.

6. Exceptional Circumstances

If Craft Canvas Clothing is unable to fulfil your order for any reason within our control, your deposit will be refunded in full.

7. Contact

• Email: [your@email.com]
• Website: [www.yourwebsite.com]